|
Returns
ScrapbookingDirect.com will accept returns of products within 30 days of invoice date subject to the terms and conditions below.
How to Return Merchandise
Contact our customer service representatives to receive a Return Authorization Number. They can be reached at 800-706-7470 or by email at returns@ScrapbookingDirect.com
If the requested return adheres to the return policies outlined above, our customer service representatives will issue a Return Authorization Number and provide further instructions for returning the product. The Return Authorization Number must be included on the packing label for any returned item.
Please pack the product(s) to be returned in the original packaging. Prepay shipping charges, and be sure to insure the shipment, unless the return involves a defective product as determined by ScrapbookingDirect.com and our customer service representatives have arranged for pickup.
Send Questions to: returns@ScrapbookingDirect.com or call 800-706-7470
|